Las Vegas delivery drivers see sharp drop in tipping since gas price spike

LAS VEGAS, Nev. (FOX5) — Delivery drivers at restaurants and grocery stores are seeing a similar trend to soaring gas prices: Tipping has gone down, sometimes significantly, or even disappeared.

It’s a trend seen nationwide as Americans battle inflation. Nevada ranks third in the nation for gasoline prices.

“As gas prices went up, tips went down. It’s a little harder,” said Diana Neagu, a driver in Las Vegas who works part-time for Doordash. “It’s very frustrating. When I get in my car all of a sudden, I almost run out of gas and barely have money for the next fill-up,” he said. she stated.

A post reminding neighbors to tip prompted hundreds of comments on NextDoor:

“Hi everyone. I seem to have noticed that not many people tip as well as they should…Be aware that most dashers won’t accept offers that have zero tip and base pay or very low, which is inappropriate for effort and driving depending on distance and ordering complication.Remember that gas prices are high, so if you can’t afford a tip of a few bucks or a few bucks, you can’t afford Doordash,” she wrote.

Doordash released the following statement:

“We work hard to provide Dashers with transparency and a clear understanding of their earnings: Dashers receive a guaranteed minimum amount they will earn for making a delivery before they even accept the delivery, as well as the location and name of the restaurant, and total estimated mileage for the delivery. Once a Dasher completes a delivery, they can see their full earnings breakdown in their Dasher app, including promotions, incentives, and 100% of their tips. want Dashers to have as much information as possible to decide if they want to accept an order. Dashers are always free to decline any order.

Grubhub has created an online guide to help customers understand tipping etiquette.

“Our drivers are a top priority for us, and tipping lets diners show their appreciation for the hard work it takes to deliver every order. That’s why we’re giving customers the option to easily add a tip to the checkout, and we encourage consumers to tip 20% for meals that arrive on time and as ordered. We also encourage more generous tips for drivers who deliver large orders, must drive or travel in bad weather , or have to climb some stairs.

Instacart created a feature to help drivers through a tactic called “tip-baiting,” tricking a driver into fulfilling an order with a generous tip, then ultimately paying zero dollars despite any order issues.

“If a customer reverses their tip without reporting a problem with their order, we will protect the buyer by covering the amount of the tip the customer withdrew, up to $10. This will apply to any tip that a customer resets after delivery without reporting a problem associated with the order. While it’s extremely rare for a tip to be removed after delivery, we know it’s disappointing when this happens, and we want to make sure we have the buyers back in this case. In addition to the new tip protection offering, we’ve invested in other ways to encourage tipping and make it easier for shoppers to access it. »

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